sungo - Resume

About Me

  • Strongly preferred name: sungo
  • Pronouns: they/them

I am an ops generalist with over 20 years of industry experience, ranging from small environments with a handful of servers to large scale systems involving thousands of servers. For most of my career, I’ve been a member of front-line operations teams, dealing with production deployments, automation, and outages. A particular passion of mine has been automating production environments as much as possible, allowing the humans involved to focus on higher level requirements.

For the last five years, I’ve spent my days developing Go based server applications and client tooling for systems automation and asset management. I am most at home in backend systems and I find joy in bringing old code bases up to modern standards, making them sustainable and stable.

I also have significant experience with software/systems architecture and design, including gathering stakeholder requirements, writing requirements documents, and carrying them through implementation and production deployment.

I am only interested in remote-only positions.

I am not interested in management roles.

Recent Employment History

Fastly (June 2023 - present)

Title: Senior Software Engineer - Control Systems

DigitalOcean, LLC (Oct 2019 - Feb 2023)

At DigitalOcean, my primary role was to architect, lead, and implement collection of telemetry from every server and every infrastructure instance/droplet in the DigitalOcean fleet. This data was then provided to internal customers via REST, GraphQL, and gRPC APIs, as well as command-line tooling, and was used to drive outage detection, operational maintenance, and business reporting. Collection was performed using a custom onboard agent on every server in the fleet, as well as a global Redfish collector system. The data was then propagated to the core across globally deployed highly available gRPC links and internal caching layers. This project was implemented in Go/Golang, backed by MySQL 5.7, and deployed to a Kubernetes-like system.

My role as project lead also entailed requirements gathering and stakeholder management from across the company, from asset management to front-line operations to upper management.

Skills/Keywords: Go/Golang, gRPC, GraphQL, MySQL, Ubuntu Linux, leadership, mentoring, microservices, APIs


  • Senior Engineer II - 2021-2023
  • Senior Infrastructure Engineer I - 2019-2021

Joyent, Inc (Oct 2017 - Sep 2019)

Title: Cloud Deployment Build Engineer

Validating datacenter builds with Perl and Go/Golang. Development of APIs with Perl and Postgres and CLI tooling with Go/Golang. General system administration with Ubuntu, Ansible, and Docker Swarm.

Skills/Keywords: Go/Golang, Perl, PostgreSQL, Ubuntu Linux, Docker, APIs

Neustar Inc (Jul 2017 - Oct 2017)

Time Warner Cable (Mar 2010 - May 2017)

Title: Senior Engineer

Software engineering, architecture, and design for systems automation and monitoring for video-on-demand backend systems, including requirements gathering, detailed design specifications, and stakeholder communication.

Extensive on-call responsibilities, including incident management and authorship of post-mortem analyses.

Architecture / Engineering

  • Architected and led the implementation of IP-based live video distribution for the TWCTV iPad app, versions 1 and 2. The application was subsequently awarded an Emmy Engineering Certificate.

  • Architected and implemented automation for video-on-demand content intake, transcoding, and distribution. This self-healing system handled over a thousand TV shows, movies, and advertisements daily with little to no human intervention

  • Architected and implemented automation for content metadata (title, description, ratings, artwork, etc) improvement

Software Development

  • Workflow and systems automation using Ruby

  • Monitoring and data management UIs (including real-time interfaces with WebSockets) using Ruby, Javascript, MongoDB, and PostgreSQL

  • Monitoring UIs in Splunk

Previous Employers

  • YouPorn / Midstream Media - May 2009 - Feb 2010
  • Singlesnet, Inc / The Hive - Dec 2007 - Mar 2009
  • America Online - Feb 2003 - Oct 2007
  • Databuilt, Inc - Dec 2001 - Feb 2003
  • The Creative Group - May 2000 - Dec 2001



  • Bachelor’s Degree - 1996 - 2000
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